HughesNet Satsifaction Guarantee
HughesNet Upfront Plans
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Hughes offers a 30 Day Satisfaction Guarantee. We want you to be happy with your HughesNet service. If you are not completely satisfied, just cancel your service within 24 Months of activation, and return your HughesNet modem and radio (transmitter) within 60 days of cancelling your service to receive a refund of $200. Installation charges and other fees are not refundable.
The HughesNet modem and radio must be returned to Hughes, in good condition, within 24 Months of your service activation in order to receive the equipment refund. Hughes will provide instructions on how to de-install and return your equipment. You are not required to return your equipment, and Hughes is not obligated to de-install or pay for the de-installation of the antenna, mount or any cables. For accounts terminated after 30 Days and before 24 months of activation a service termination fee of $400 will be charged however you will be refunded $200 for your returned equipment.
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If you decide not to buy your equipment, you now have a leasing option available.
$99 with FREE Standard Installation.
For a limited time get FREE Standard Installation, a $199 value, when you choose a leasing option!
Here’s how the leasing program works: You pay a $99 Upfront Fee, then just $9.99 per month for your equipment. A 24-month service commitment is required.
Early Termination Fees and other conditions apply.
If you cancel your order before installation, you will not be charged.
If you cancel within 30 days of activation:
No Service Termination Fees are charged. You must return your HughesNet modem, power supply and radio within 45 days from the time of termination or be charged a $300 Unreturned Equipment Fee ($100 for the modem and power supply and $200 for the radio transmitter). Note: You will not be refunded your $99 Upfront Fee or other installation charges and fees.
If you cancel after 30 days of activation but before the end of your 24-month term commitment:
You will be charged a $400 Service Termination Fee.
You must return your HughesNet modem, power supply and radio within 45 days from the time of termination or be charged a $300 Unreturned Equipment Fee ($100 for the modem and power supply and $200 for the radio transmitter).
If you cancel after the end of your 24-month term commitment:
You must return your HughesNet modem, power supply and radio within 45 days from the time of termination or be charged a $300 Unreturned Equipment Fee ($100 for the modem and power supply and $200 for the radio transmitter).
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